1. HIPAA Compliance (USA) / GDPR Compliance (EU)

  • HIPAA (Health Insurance Portability and Accountability Act): We comply with HIPAA to protect patient health information. This means using secure platforms that ensure encryption, data privacy, and access control.

2. Licensing and Jurisdiction

  • State or National Licensing: We are licensed to practice in the state or country where our patients is located. We follow local licensing rules and standards.
  • Cross-Border Practice: If consultations are across borders, providers check if their license applies, or telemedicine compacts may allow multi-state practice (e.g., in the U.S., Interstate Medical Licensure Compact).

3. Informed Consent

  • We obtain informed consent from patients before services are rendered. This ensures that patients understand the benefits and risks of receiving care virtually, and consent to use the platform for medical treatment.

4. Prescribing Guidelines

  • Controlled Substances and E-prescribing: Some states restrict or regulate the prescription of controlled substances through telemedicine. We adhere to local rules (e.g., in the U.S., the Ryan Haight Act restricts online prescriptions for controlled substances unless a prior in-person consultation occurs).

5. Record Keeping and Access to Care

  • Electronic Health Records (EHR): Patient consultations and treatment plans are documented in secure, compliant electronic health records. These records are kept confidential and accessible to patients under applicable regulations.
  • Standard of Care: The same quality of care as in-person consultations is standard. We deliver a standard of care equivalent to what would be provided during face-to-face visits.

6. Technology and Security Measures

  • Our platform used for telemedicine is a secured data
  • transmission, two-factor authentication, and encrypted communication to avoid data breaches. Compliance with local data protection laws ensures patient information is safeguarded.

These practices align with regulations like HIPAA, GDPR, and others, ensuring that telemedicine is delivered safely and legally.